Échec de la livraison (2023-08-15)


Threat actors collecting personal information and credit card credentials


Threat actors are using a GLS Luxembourg theme to collect email credentials.

The phishing mail leads the user to believe that the delivery of a parcel was unsuccessful and an update of the delivery address is needed.
By clicking on the link ‘Mettre à jour l’adresse de livraison’ the user is first redirected to a start page. After clicking on ‘Mettre à jour les détails de livraison’, they are redirected to a page showing a fake page to chose the delivery method. The user is then asked to provide personal information, after which a summary page is shown. Finally, a form asking for credit card credentials is shown


phishing_email fake_update_start fake_page_chose_delivery_method fake_pii summary_of_entered_information credit_card_information


If you are uncertain about the authenticity of an email, do not hesitate to contact the entity that seems to have sent you the email using a safe communication manner, using the phone for example (no phone number from the untrusted email must be used in order to verify the authenticity).
If you are working for the Luxembourgish government or are using any of the GOVCERT.LU services, it is important to forward phishing emails to us (using Reporting an incident or the Outlook button). This will allow us to take down phishing websites and protect members of our constituency.

Report an incident

If you wish to report an incident anonymously, please complete the PGP encrypted reporting form.

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