La livraison de votre colis a été interrompue _{^(2023-04-11)}

Overview

Threat actors collecting personal information and credit card credentials

Explanation

Threat actors are using a Chronopost theme to collect personal information and credit card credentials.

The phishing mail leads the user to believe that the delivery of a parcel was interrupted because it did not respect the indicated weight.

When clicking on the button “MON-COLIS”, the user is first presented a fake Chronopost website showing a fake delivery notice.
On this page, the user has to click on “+ FORMULAIRE COLIS”, after which they have to enter personal information, such as name, surname, address and date of birth.

Once they have provided this information, they are redirected to another fake form. The goal is to collect credit card credentials.

Example

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Prevention

If you are uncertain about the authenticity of an email, do not hesitate to contact the entity that seems to have sent you the email using a safe communication manner, using the phone for example (no phone number from the untrusted email must be used in order to verify the authenticity).
If you are working for the Luxembourgish government or are using any of the GOVCERT.LU services, it is important to forward phishing emails to us (using Reporting an incident or the Outlook button). This will allow us to take down phishing websites and protect members of our constituency.